Privacy Policy
Effective Date: December 2024
Last Updated: December 2024
1. Introduction
Snappd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").
Snappd is a habit tracking application focused on addiction recovery that helps users build positive habits and break negative ones through a psychology-first approach.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, username, and password when you create an account
- Profile Information: Optional profile details such as display name and preferences
- Habit Data: Habits you track, check-in records, streak information, and goal settings
- Journal Entries: Daily journal entries, mood tracking data, and reflection notes
- Achievement Data: Progress on achievements and milestone completions
2.2 Automatically Collected Information
- Usage Data: App usage patterns, feature interactions, and session duration
- Device Information: Device type, operating system, app version, and unique device identifiers
- Technical Data: IP address, crash reports, and performance analytics
2.3 Subscription Information
- Payment Information: Processed securely through Apple App Store and Google Play Store
- Subscription Status: Trial periods, subscription dates, and billing history
3. How We Use Your Information
- Provide and maintain the Service functionality
- Sync your data across devices when you're logged in
- Send push notifications for habit reminders and milestone celebrations
- Analyze usage patterns to improve app features and user experience
- Provide customer support and respond to your inquiries
- Process subscription payments and manage billing
- Detect and prevent fraud, abuse, and technical issues
- Comply with legal obligations and enforce our terms
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services that help us operate the app (e.g., Supabase for data storage, Sentry for crash reporting)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption in transit and at rest
- Regular security assessments and updates
- Access controls and authentication protocols
- Secure cloud infrastructure with Supabase
- Regular data backups and disaster recovery procedures
6. Your Rights and Choices
- Access and Update: View and modify your account information within the app
- Data Export: Request a copy of your personal data
- Data Deletion: Request deletion of your account and associated data
- Notification Settings: Control push notification preferences in app settings
- Account Deletion: Delete your account and all associated data through app settings
7. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law.
8. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have that information deleted.
9. International Data Transfers
Your information may be transferred to and stored on servers located outside of your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@snappd.app
Support: support@snappd.app
Response Time: We aim to respond within 48 hours